
The color I chose for my nails was running low, which I was only told after 2 cures.

a woman next to him had to explain ombré to him.
#Luminous nail spa full#
He wanted to just do full coats and told me the pictures I showed him aren't "real" and are "just for photos". I show him pictures of the type of nails I want (ombré with glitter gel polish) and he says he can do it. He puts me with a guy that doesn't seem to know what he's doing. Read LessĬalled before driving over and asked if a walk in was alright, owner said yes and the wait might be 10 minutes. I was happy with my nails after they fixed them (except for her cutting/burning me a couple of times) but that was so not a good first impression. The owner let me come in the next day and a woman fixed my nails as best as she could without completely taking them off (tips and acrylics). I left so dissatisfied and called to complain. The more concentrated part of my ombré (on the tip of the nail) was so thick, goopy, and not blended at all. I had to quick pick another nail color with larger glitter pieces to go on top of it. the guy actually wanted me to accept my nails with clear tips and clear glitter (you could see my real nails underneath) just so he could be finished with me. He alone brought this review to four stars. He did a great job, did exactly what I wanted and was very pleasant. He's the only one who kept this review from being a one-star. Jason got right off and started right in taking care of me. Yes, he did but it was a pretty big one - you only get one chance to make a first impression. Everyone kept telling me 'he' made a mistake. I asked her 'what about me' and she said that she had a 9:15AM appointment - in other words, she could not take me - as I looked around and saw several other people there and finally she told me I could go to a desk nearby to a man - Jason - who was on the phone. The woman said "We don't have you on our schedule" and totally went to the person who walked in after me.

I arrived at 9:00AM, told the person who first seemed interested who I was and that I had an appointment for 9AM.

He said they did, I asked if I could make an appointment for 9AM Wed (11/15/17) - not specifying a person because I am not from the area and I had never been there - and he said that I could, I told him my name and he said, "See you tomorrow". I called Luminous Nails on Tuesday (11/14/17) afternoon to make sure they did the services that I wanted.
